Return Policy
Our Commitment
Your satisfaction is our priority. If you are not happy with your purchase, we are here to help.
Eligibility for Returns
Items must be returned within 14 days of delivery.
Products must be unused, unopened, and in original packaging.
Due to hygiene and safety, opened fragrance or beauty products cannot be returned.
Return Process
Contact us at returns@scentquestbeauty.com with your order number and reason for return.
We will provide return instructions and a shipping address.
Once received and inspected, we will issue a refund to your original payment method (excluding shipping charges).
Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery for a replacement or full refund.
